CIFS has joined forces with the leading international collections agency, STA
Graydon to provide a market-leading debt recovery service that will enable you
swiftly and effectively to collect overdue accounts and enhance cash flow. With
this online service youre kept fully informed of collection progress and
receive management reports and account updates via the Internet.
For a demo of the on-line service please click
here.
You will find full details of the cost of the STA Graydon service
here and answers to the most frequently asked
questions
here
If you are a CIFS policyholder youll receive a 5% enhancement of policy
indemnity on debts you place with STA Graydon, up to a maximum of 95%
indemnity. If not, you can still use the service and benefit from CIFS
specially negotiated preferential rates.
To access the service youll need to login. So to receive the necessary user
name and password please register by using the link below. If youve already
registered click here
and youll be taken direct to the STA Graydon login page
STA Graydon is a leading global credit management services provider delivering
innovative, cashflow-enhancing services. Founded in the US in 1955, the company
has a network of wholly-owned offices worldwide, facilitating international
debt recovery and providing an extensive range of credit management services
enabling clients to maintain control over and collect their receivables in a
manner that preserves customer relationships.
A member of the UK Credit Services Association, the professional body ensuring
ethical practice in the collection industry. STA Graydon is also the sole US
delegate to the European Collectors Association, an international confederation
of commercial collection agencies. This exclusive membership affords access to
an unparalleled international network of credit management resources.
Through our partnership, CIFS policyholders may receive high-quality,
complimentary credit management training from STA Graydon. The companys
Telephone and Negotiating Skills course deals with balancing customer care
with collection aims, telephone skills, assertiveness (without being
aggressive), recognising different reasons for non-payment, questioning and
collection techniques and negotiating skills.
Further training on other key topics relating to credit management and policy
compliance will also be offered at informal, practical and highly-motivational
seminars around the country.
To register for STA Graydons collection service please submit the following
details and STA Graydon will contact you directly.
If you require additional assistance contact STA Graydon on 01622 718 222 and
ask for Sales Support.