All about our new Integrated Collections Service

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All about the service

For a number of years CIFS has linked with the UK’s leading collections agency, STA Graydon, to provide a market-leading debt recovery service, enabling policyholders to collect overdue accounts swiftly and effectively.

Now, in a major reinforcement of the CIFS’ proposition, we’ve worked with STA Graydon to develop a new, specially-constructed service that not only sets out an easy-to-follow collections procedure but also helps you to ensure compliance with your policy requirements.

So by delivering clear and early intervention in the debt collection process the new service both speeds up payment of overdues and also streamlines claims processing.

Features include:

  • No win no fee charging structure
  • Extremely favourable commission rates – more than 33 per cent lower than market norms.
  • Access to highly experienced, dedicated collectors with expert negotiating skills who apply ISO 9001-accredited processes.
  • The ability to place and track debts online 24/7
  • Monies received are paid to policyholders within 14 days of cleared funds.
  • Contribution from CIFS to policyholders’ legal costs for undefended actions

You’ll find full details of our collections services here. To register for the service simply email us at info@creditindemnity.com

STANDARD SERVICE

An alternative collections service from STA is also available to CIFS policyholders, whereby it is not mandatory to place debts with them. This service does not attract policy benefits, but attractive commission rates apply.

About STA Graydon

STA Graydon is a leading global credit management services provider delivering innovative, cashflow-enhancing services. Founded in the US in 1955, the company has a network of wholly-owned offices worldwide, facilitating international debt recovery and providing an extensive range of credit management services enabling clients to maintain control over and collect their receivables in a manner that preserves customer relationships.

With ISO 9001 accreditation, the company is a leading member of the UK Credit Services Association, the professional body ensuring ethical practice in the collections industry. STA Graydon is also the sole UK delegate to the European Collectors Association, an international confederation of commercial collection agencies. This exclusive membership affords access to an unparalleled international network of credit management resources.